Preventing Workplace Violence

Figure 01: Workplace Violence

Any act or threat of physical violence, intimidation, harassment, or other threatening disruptive behavior that takes place at the workplace is referred to as workplace violence. It includes everything from verbal and physical abuse to threats, attacks, and even killing. This can influence visitors, clients, staff, and consumers. For an example, the Gampaha Magistrate Court granted bail to an engineer at a provincial Road Development Authority (RDA) office who had been detained following the assault of a female officer in the same office (Wijesinghe, 2020).

Practical Strategies to Make Workplaces Safe and Lower the Risk of Violence

Implementing training & awareness programs

According to Bruce, et al., (2011), training and awareness programs are much needed in order to fight against workplace violence. The subjects these courses should address include mental health awareness, conflict resolution techniques, bullying prevention, and the five categories of violence (i.e., criminal intent, customer, domestic, worker-on-worker, and ideological). Employers can enable people to react appropriately by providing training on warning signals, handling conflict, and encouraging a non-violent culture.

Establish procedures to discourage bullying, harassment, and violence

It is crucial to have comprehensive policies that combat bullying, harassment, and violence. These rules ought to specify what act is prohibited, include instructions on how to report such acts, and specify the disciplinary actions that will be taken (Maureen & Duffy, 2009). Organizations can promote a respectful work environment and make it safer by implementing a zero-tolerance policy and informing all staff members of it. To make sure these policies are effective and in line with changing workplace dynamics, evaluate and update them on a regular basis (Maureen & Duffy, 2009).

Implementing clear reporting procedures

Workers must be free to report violence acts without fear of reprisal. Employers need to set up reporting procedures that guarantee secrecy, anonymity, confidence, and a dedication to quickly resolving issues. It is imperative that all employees understand these reporting processes, including the channels that are accessible and the fact that their safety is the first concern (Hoang, 2023). In order to meet varying tastes and comfort levels organizations can offer numerous channels for reporting, such as anonymous hotlines or online reporting platforms.

Perform regular risk assessments

Finding possible areas for improvement requires regular risk assessments. Evaluations ought to focus on policy compliance, training completion rates, and any gaps in preventive measures (Andales, 2024) . Organizations can proactively address weaknesses and implement corrective actions to improve safety protocols by carrying out comprehensive risk assessments. In order to obtain important insights into potential hazards and carry out focused solutions, involve employees in the risk assessment process by asking for their opinions and observations.

Ensure a healthy work environment

In addition to improving employee wellbeing generally, a healthy workplace lowers the risk of violence. Workplace cultures that are professional and compassionate and that encourage open communication, work-life balance, and opportunity for professional growth should be fostered by organizations (Downey & Jane, 2012). Establishing initiatives for the well-being of employees and offering resources for mental health assistance can also help create a productive and secure work environment. For example, providing therapy or supporting initiatives to raise awareness of mental health issues. Foster transparent communication, implement employee support initiatives, and provide flexible work schedules to facilitate a positive work-life equilibrium.

Workplace Violence Prevention

Conclusion

Preventing workplace violence will need some strategies that includes comprehensive policies, thorough training, clear reporting procedures, regular risk assessments, and fostering a healthy work environment. Employers must put their workers' safety and wellbeing first by actively preventing workplace violence and fostering a safe and supportive atmosphere for everyone.

References

Andales, J., 2024. SafetyCulture. [Online]
Available at: https://safetyculture.com/topics/risk-assessment/
[Accessed 12 April 2024].

Bruce, D, M., Nowlin & A, W., 2011. Workplace violence: Awareness, prevention, and response. Public Personnel Management, 40(4), pp. 293-308.

Downey & Jane, 2012. Maintaining a healthy workplace. Occupational Health \& Wellbeing, 64(4), p. 20.

Hoang, T., 2023. Vatix. [Online]
Available at: https://vatix.com/blog/violence-in-the-workplace-complete-guide-for-employers/
[Accessed 12 April 2024].

Maureen & Duffy, 2009. Preventing workplace mobbing and bullying with effective organizational consultation, policies, and legislation.. Consulting Psychology Journal: Practice and Research, 61(3), p. 242.

Wijesinghe, D., 2020. The Morning. [Online]
Available at: https://www.themorning.lk/articles/106711
[Accessed 12 April 2024].